PRIVACY POLICY

    Effective Date: February 6, 2026

    Last Updated: February 6, 2026

    Axiium Agency Ltd Co DBA ClickStage Pro

    Welcome to ClickStage Pro, operated by Axiium Agency Ltd Co DBA ClickStage Pro. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

    This Privacy Policy applies only to users located in the United States.

    By accessing or using our website or services, you agree to this Privacy Policy.

    1. Information We Collect

    1.1 Information You Provide

    We may collect information you voluntarily provide, including:

    • Full name
    • Email address
    • Mobile phone number
    • Business name
    • Website URL
    • Order details
    • Appointment or inquiry information
    • Information submitted through forms, chat, or bookings

    Providing information is voluntary. Certain services may not be available without required information.

    1.2 Automatically Collected Information

    We may automatically collect:

    • IP address
    • Browser type
    • Device type
    • Operating system
    • Pages visited and time spent
    • Referring URLs
    • Approximate location based on IP

    This information is used for analytics, security, and service improvement.

    1.3 Cookies and Tracking

    We use cookies and similar technologies for functionality, analytics, security, and remarketing. You may disable cookies in your browser settings.

    2. How We Use Your Information

    We use your information to:

    • Provide and deliver services
    • Process orders and requests
    • Schedule and manage appointments
    • Send service related communications
    • Provide customer support
    • Send email communications in compliance with CAN SPAM
    • Send SMS messages only with valid consent
    • Improve our website and services
    • Comply with legal obligations

    We do not sell personal information.

    3. Email Communications

    If you provide your email address, we may send transactional and promotional emails where permitted by law. All marketing emails include an unsubscribe option.

    Opting out of marketing emails does not affect transactional communications.

    4. SMS and Text Messaging Policy

    This section applies to text messages sent by Axiium Agency Ltd Co DBA ClickStage Pro.

    4.1 SMS Program Description

    If you opt in, you may receive text messages related to our services, including:

    • Order confirmations
    • Appointment reminders
    • Service updates
    • Delivery notifications
    • Customer support communications
    • Promotional and marketing messages with explicit consent

    4.2 Consent

    By providing your mobile number and checking an unchecked consent box, you provide express written consent to receive automated and non automated text messages from Axiium Agency Ltd Co DBA ClickStage Pro.

    Consent is not a condition of purchase.

    4.3 Message Frequency

    Message frequency varies based on your interaction with our services.

    4.4 Message and Data Rates

    Message and data rates may apply depending on your mobile carrier and plan.

    4.5 Opt Out Instructions

    You may opt out at any time by replying STOP to any message. You will receive one final confirmation message.

    4.6 Help Instructions

    Reply HELP for help or contact us at:

    Email: support@clickstagepro.com

    4.7 Carrier Disclaimer

    Wireless carriers are not responsible for delayed or undelivered messages.

    4.8 Mobile Information Sharing

    Mobile numbers, opt in data, and consent records are not shared with third parties or affiliates for marketing or promotional purposes.

    5. Sharing with Service Providers

    We may share information with service providers that help operate our business, such as hosting, CRM, payment processing, analytics, and messaging services. These providers are contractually required to protect your information.

    6. Data Security

    We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure.

    7. Data Retention

    We retain information only as long as necessary to provide services, comply with legal obligations, and enforce agreements.

    8. Children's Privacy

    Our services are not intended for children under 13. We do not knowingly collect personal information from children.

    9. Changes to This Policy

    We may update this Privacy Policy at any time. Updates will be posted with a revised Effective Date.

    10. Contact Information

    Axiium Agency Ltd Co DBA ClickStage Pro

    Email: support@clickstagepro.com

    Website: https://www.clickstagepro.com

    Please also review our Terms of Service.